How to get more from the board strategy retreat



Most board strategy retreats fall short not because they lack information, but because they devote too little time to strategic thinking.

Over the next few weeks, many boards will leave their usual boardrooms for annual strategy retreats. The intention is to step away from the regular board agenda and reflect on the future. What conversation does the board need to have at the strategy retreat?

For a business midway through an approved strategy, the priority may be assessing execution and considering whether developments since its approval have changed the circumstances facing the business. For one approaching the end of its current strategy period, the opportunity is to help shape the direction of the next strategy period. Occasionally, significant changes in the operating environment may warrant reconsidering the current strategy before it expires.

These are different conversations and should not automatically have the same retreat agenda.

For a board midway through an existing strategy, the retreat should offer more than an extended review of implementation. Persistent difficulty in delivering expected outcomes may point to a problem with the strategy rather than its execution. Equally, strong performance should not place a strategy beyond scrutiny.

When presented with a green dashboard, directors naturally spend less time on that aspect of the business and attention moves toward the red and amber indicators. That is reasonable from an oversight perspective, but from a strategic perspective, it can create blind spots.

A green indicator tells us that we achieved what we planned. It does not necessarily tell us whether the target was ambitious enough or whether we have fully captured emerging opportunities. Performance against plan and performance against opportunity are not always the same thing.

One useful question the board could ask itself is this: If management presented this strategy for the first time today, given what we now know, would we approve it?

For a board approaching the end of its current strategy period, the conversation is different. By the time directors receive a polished proposal for the next three or five years, management may already have made crucial decisions, discarded some alternatives and committed to a preferred direction.

The board should not formulate the strategy – that is management’s job. But it should engage early enough to clarify the most important challenges and opportunities the new strategy is intended to address, and to influence the questions asked, the evidence considered, and the alternatives explored. A board cannot meaningfully consider alternatives it never sees.

Where circumstances have changed materially, the calendar should not dictate the conversation. Developments in customers, competition, technology, regulation or industry economics may have altered the context in which the strategy was developed. The question here is which elements of the strategy need modification in response to the changes in the environment.

Directors also need to arrive well prepared. That requires more than reading management’s papers. Some of their understanding of developments beyond the organisation should come from independent sources. Otherwise, they are less able to bring a different perspective to the discussion. Independent judgement is strengthened by independent perspectives.

Then there is the familiar strategy pack, sometimes running to well over a hundred pages. Everyone agrees that directors have read it and presenters will focus on the few matters requiring discussion or decision.

Then the meeting starts. Before long, slides are being presented page by page and discussion time steadily disappears. Management wants to be thorough, presenters want to demonstrate command of their areas, and directors want to be well informed. This is understandable, but the aggregate result can be a session full of information and short on strategy.

The pre-read may well merit a hundred pages. But the board pack and the board conversation need not have the same architecture. The scarce resource at a strategy retreat is collective thinking time.

Explore uncertainties

Management needs to identify what genuinely requires the board’s attention, directors need to come prepared, the and the Chair needs to protect discussion time. Presenters might focus on three things: what has changed, why it matters strategically, and what they want the board to consider.

Not every conversation needs to end in a decision. Boards need room to explore uncertainties and possibilities while they still have time to respond.

Strategic thinking should not be confined to the annual retreat. Regular board meetings will necessarily monitor implementation but should also consider what has changed and what that might mean for the strategy. Most developments will require no change. Some may call for different tactics. Occasionally, a few will warrant reconsidering the strategy itself.

A successful strategy retreat therefore begins long before directors arrive at the venue. Success is not measured by how much material was covered or how many slides were presented. It is measured by whether the board leaves clearer about what should remain unchanged, what may need to change, and what now deserves greater attention.

The author is a board‑level advisor and independent non‑executive director who has chaired and served on the boards of listed and public‑interest companies.



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